Privacy Policy

1. Information We Collect

To serve you effectively, we collect necessary personal information across various interactions on our platform:

• Identity & Contact Data: Includes your full name, email address, delivery addresses, phone number, and billing details provided during checkout or account registration.
• Order & Transaction Data: Includes product purchase history, order numbers, amounts paid, payment choices, and customer support queries.
• Technical & Usage Data: IP addresses, browser types, device profiles, page-load analytics, and cookie files necessary for session management.

2. How We Use Your Information

We use your personal data strictly for operational, customer care, and regulatory purposes, including:

• Processing, packing, and dispatching your orders of Ubtans, Face Packs, Kumkumadi Oils, Ancient Glow Soaps, and Gift Hampers.
• Secure payment processing via our payment gateway partner, Razorpay.
• Providing automated notifications regarding order numbers, tracking links, and delivery status updates.
• Maintaining and securing your customer account, wishlist, and preferred shipping addresses in our secure Supabase database.
• Complying with statutory tax, invoicing, and e-commerce regulations in India.

3. Cookies and Cart Persistence

Cookies are tiny files stored on your browser. House Of Kanti uses cookies to improve your user experience and maintain your shopping states:

Specifically, we utilize client-side local storage and cookies to remember products inside your Cart and items in your Wishlist, as well as preserving active session states. You can block or disable cookies via your browser settings, though doing so will clear your cart items upon refreshing the page.

4. Sharing Information with Partners

House Of Kanti does not sell, lease, or rent your personal data. We only share information with certified service providers who enable our operations, specifically:

• Supabase: For secure database hosting, user authentication, and profile records.
• Razorpay: To process secure online transactions. We do not store credit card/UPI passwords or raw payment credentials. Razorpay secures transactions using standard PCI-DSS protocols.
• Logistics & Delivery Partners: Sharing your address, name, and phone number so they can deliver your parcels.

5. Security and Data Protection

We use industry-standard security measures including HTTPS (SSL/TLS), secure payment processing via certified partners, controlled system access, and reasonable administrative and technical safeguards to protect your personal information. However, please understand that no electronic storage or transmission over the internet is 100% secure.

6. Your Rights and Choices

We are committed to protecting your personal information and handling it responsibly in accordance with applicable Indian data protection laws. You maintain full rights to access, correct, or request the deletion of your personal details held on our website. To request data erasure, rectification, or restrict processing, please email us at support@houseofkanti.shop.

7. Contact Information

If you have questions, grievances, or wish to clarify our privacy operations, you can reach us at: